1. Pricing Philosophy

All product prices listed on aqila.in are quoted in Indian Rupees (INR) and are inclusive of Goods & Services Tax (GST) as per applicable rates under Indian law.

2. Currency

We currently process payments only in INR. If you pay using an international card, your bank may apply currency conversion fees which are outside our control.

3. Shipping & Handling Charges

We follow a simple, transparent shipping model:

  • Flat Shipping Fee: ₹30 per order for standard delivery across India (3‑6 business days).
  • No hidden packaging or handling fees.
  • Express shipping options may be offered during checkout at additional cost when available.
4. Promotional Pricing & Coupons

Occasionally, we may offer discount codes or promotional pricing. Each offer is subject to its own terms (validity period, minimum cart value, usage limits) which will be clearly stated at the time of offer. Coupons cannot be combined unless explicitly allowed.

5. Price Changes

Prices and availability of products are subject to change without prior notice. The price you pay is the price displayed at the time you complete checkout, except in the case of manifest error (see Section 8).

6. Accepted Payment Methods

We partner with secure payment gateways to accept:

  • UPI, Net‑Banking, Credit & Debit Cards via Razorpay;
  • Wallets & Buy‑Now‑Pay‑Later (where enabled by Razorpay);
  • Cash‑on‑Delivery (COD) for selected PIN codes;
  • Corporate orders via bank transfer (contact [email protected]).
7. Payment Security

Your card details are encrypted during transmission via SSL and processed directly by the gateway. Aqila does not store complete card information on its servers, in compliance with RBI card‑tokenisation guidelines.

8. Price Errors & Order Validation

In the event a product is listed at an incorrect price due to typographical or technical error, we reserve the right to refuse or cancel any orders placed for that product, even if the order has been confirmed and payment processed. If we cancel, we will issue a full refund to your original payment method within 7 working days.

9. GST Invoices

A detailed GST invoice is emailed after dispatch. Dealers requiring GST input credit must enter a valid GSTIN at checkout.

10. Subscription & Auto‑Ship (upcoming)

Subscription orders will be billed at the prevailing price on the renewal date. You will be notified 3 days before any price change.

11. Contact & Support
Billing Queries – [email protected]
Phone: +91 92891 33715

Last updated: August 2025