Shipping Policy
1. Serviceable Regions
We deliver to all serviceable PIN codes within India. International shipping is not available at this time.
2. Shipping Fee
Flat Rate: ₹30 per order for standard delivery, regardless of weight or destination.
3. Dispatch Time
- Orders placed before 12:00 PM IST are usually dispatched the same business day.
- Orders placed after 12:00 PM IST, weekends, or public holidays ship on the next business day.
4. Delivery Timelines
Estimated transit times after dispatch:
- Metro & Tier 1 Cities: 2 3 business days
- Tier 2 / Tier 3 Cities: 3 5 business days
- Remote & North East Regions: 5 7 business days
Delays may occur during peak festive seasons or unforeseen logistics disruptions.
5. Courier Partners
We ship via Bluedart, Delhivery, XpressBees, and India Post (for remote pincodes). The partner is auto selected based on fastest service to your location.
6. Order Tracking
A tracking link is emailed and/or SMS ed once the shipment is booked. Status updates may take up to 12 hours to reflect.
7. Cash on Delivery (COD)
COD is available for eligible PIN codes for orders up to ₹1,999. The courier may charge an additional ₹20 COD handling fee, displayed at checkout.
8. Undeliverable Packages
If a package is returned to us due to incorrect address, repeated delivery attempts, or refusal to accept, we will contact you for reshipment (additional ₹30 fee) or refund minus shipping fees.
9. Damaged or Leaking Items
Please inspect the package on arrival. If products are damaged, leaking, or missing, email clear photos to [email protected] within 48 hours. We will arrange a free replacement or refund.
10. Contact
Shipping Queries – [email protected]Phone: +91 92891 33715
Last updated: August 2025